Your privacy is important to us. This Privacy Policy explains what personal information jms collects from Filipino players, how we use it, who we share it with, and how we keep it safe. By using our platform, you agree to the practices described here. We encourage you to read this page carefully so you know exactly how your data is handled.
Last updated: 2025. Questions? Visit our FAQ page or review our Terms and Conditions.
A clear breakdown of the personal data jms gathers and the purpose behind each type.
When you create a jms account, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to verify your identity, confirm you meet the minimum age requirement of 21 years old as mandated in the Philippines, and set up your account correctly. We also collect your preferred currency, which for all Filipino players is Philippine pesos (PHP). Without this data, we cannot open or maintain a valid player account on your behalf. All registration details are stored securely and are only accessible to authorised jms personnel.
To process deposits and withdrawals in Philippine pesos, we collect payment-related details such as your e-wallet account identifiers, bank account references, or mobile payment credentials depending on the method you choose. We do not store full card numbers or sensitive authentication credentials on our servers — payment processing is handled through secure, encrypted third-party payment gateways. Transaction records including amounts, dates, and payment method types are retained for regulatory compliance and to resolve any disputes that may arise. You will always be able to view your transaction history within your jms account dashboard. If you have questions about a specific transaction, our support team is available via the FAQ page.
We automatically collect data about how you interact with the jms platform, including the pages you visit, games you play, bets you place, session duration, and features you use most frequently. This data helps us improve the platform experience, personalise content recommendations, and identify any technical issues that may affect your enjoyment. We also collect device information such as your operating system, browser type, screen resolution, and IP address to ensure the platform displays correctly on your device. Usage data is analysed in aggregate form wherever possible to protect individual privacy. This information is never sold to third parties and is used solely to improve jms services for Filipino players.
As part of our Know Your Customer (KYC) obligations and responsible gaming commitments, we may request copies of government-issued identification documents such as a Philippine passport, driver's licence, or national ID card. Proof of address documents such as utility bills or bank statements may also be required to confirm your residential address in the Philippines. These documents are used exclusively for identity verification, age confirmation, and anti-money laundering compliance purposes. Verification documents are stored with strict access controls and are retained only for as long as required by applicable law. If you have concerns about submitting documents, please review our FAQ page for guidance on the verification process.
When you contact jms support, submit a query through our FAQ page, or respond to any platform communications, we retain records of those interactions including the content of messages and the date and time they were sent. This allows us to provide consistent, informed support and to track the resolution of any issues you raise. We may also send you service-related notifications such as account security alerts, deposit confirmations, and important policy updates via email or SMS. You can manage your communication preferences within your account settings at any time. Marketing communications are only sent where you have given explicit consent, and you may opt out at any time without affecting your access to the platform.
jms uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse platform performance. Essential cookies are required for the platform to function correctly and cannot be disabled. Optional analytics cookies help us understand how Filipino players navigate the site so we can make targeted improvements. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some platform features. We do not use cookies to track your activity on third-party websites outside of the jms platform. Our cookie practices are reviewed regularly to ensure they remain proportionate and compliant with applicable data protection standards in the Philippines.
Filipino players have clear rights over their personal data. Here is what you can expect from jms.
You have the right to request a copy of the personal data jms holds about you at any time. If any of your information is inaccurate or out of date, you also have the right to request that it be corrected without undue delay. To submit an access or correction request, please use the contact details provided on our FAQ page and include sufficient information to verify your identity before we process the request. We aim to respond to all data access requests within a reasonable timeframe in line with applicable Philippine data protection regulations. Keeping your account information current also helps ensure smooth processing of withdrawals and verification checks.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that apply to jms as a regulated platform operating in the Philippines. Where deletion is not possible due to legal requirements, we will restrict the processing of your data to the minimum necessary. You also have the right to receive a copy of your personal data in a structured, commonly used format so that you can transfer it to another service if you choose. Data portability requests can be submitted through the contact information on our FAQ page. We will always confirm receipt of your request and keep you informed of its progress.
jms employs industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our servers is encrypted using secure protocols. Access to personal data within jms is restricted to staff who need it to perform their job functions, and all personnel with data access are bound by strict confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to your data. In the unlikely event of a data breach that affects your rights, we will notify you and the relevant Philippine authorities as required by law.
jms does not sell your personal data to third parties under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification providers, and IT infrastructure partners — all of whom are contractually bound to handle your data securely and only for the purposes we specify. We may also disclose your data to regulatory authorities, law enforcement agencies, or courts in the Philippines where we are legally required to do so. Any third-party partners we work with are carefully vetted to ensure they maintain data protection standards consistent with our own. International data transfers, where they occur, are subject to appropriate safeguards to protect your rights as a Filipino player.
Your data is in safe hands at jms. Create your free account today and enjoy a secure, localised gaming experience built for Filipino players — with PHP payments and full data transparency.